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FAQs

Everything You Need to Know Before Starting Project

Here are some of the most common things clients ask before working with Flowline.

Lead times depend on the equipment and whether it's stock or built-to-order - most standard flow meters and pumps ship within [1-2 weeks], while specialized or explosion-proof equipment can take longer. Installation and commissioning is scheduled separately once equipment is on-site. We confirm exact timelines during the proposal stage, before you commit.

No - we work on everything from single-unit replacements and repairs to full pumping station and automation projects. If you're not sure whether your requirement fits, send us the details and we'll tell you directly.

We're based in Dubai and provide supply, installation, and maintenance coverage across [the UAE / specific emirates or GCC region]. For projects outside this area, get in touch and we'll confirm feasibility.

Warranty terms vary by manufacturer and equipment type - most instrumentation carries a 5 year manufacturer warranty, and our installation and commissioning work is covered separately. Full terms are confirmed in writing as part of every proposal.

Yes - our specifications account for the relevant international and regional codes for each application, including hazardous-area and explosion-proof certifications where required. Specific standards are confirmed per project based on your industry and location.

Support continues well after handover - through Annual Maintenance Contracts, repair services, and direct technical support whenever an issue comes up. We stay the point of contact for the life of the system, not just the sale.

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